DYNIK

Technical Product/Program Manager

Civilsoft Technologies

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About this role

Technical Product/ Program Manager
Location: Preference Pleasanton CA (hybrid, 3x a week onsite)locals
Visa: USC, GC, GC EADonly

Job Description:

Day-to-Day Responsibilities

Damir estimated the role will be split:

60-70% Initiative Leadership

The candidate will:

Manage 2-3 major initiatives simultaneously.

Work with business stakeholders.

Understand business problems.

Define scope.

Conduct stakeholder interviews.

Build requirements.

Create functional and technical documentation.

Translate requirements for engineering teams.

Drive long-term projects forward.

Documentation Expectations

The individual may create:

PRDs

BRDs

Jira-based requirements

Functional specifications

Technical specifications

The person will be expected to operate independently in these areas.

30-40% Operational Support

The remaining focus will be:

Supporting existing Salesforce operations.

Managing platform-related issues.

Reviewing tickets.

Coordinating minor enhancements.

Maintaining ongoing platform health.

Manager described this as "keep the lights on" work alongside strategic initiatives.

Technical Expectations

Manager indicated:

A somewhat technical candidate is preferred.

Someone with approximately 6-7%2B years of experience should possess enough technical understanding.

The candidate should be able to collaborate effectively with engineering teams and GCC resources.

They do not need to be a developer, but technical fluency is important.

Program Status & Current Workload

Manager explained:

The team is actively executing work.

Nothing is waiting for the new hire before starting.

The organization has more projects than available staff.

The new person must ramp up quickly.

Existing team members will help support onboarding.

The role is primarily intended to distribute workload and increase capacity.

Must-Haves

Salesforce CRM experience

Program management

Product management

Requirements gathering

Stakeholder management

PRD/BRD creation

Jira experience

Ability to lead initiatives independently

Strong communication

AdTech

OMS

DSP platforms

Placement.io

Video advertising ecosystem

Previous Albertsons experience

Someone who can quickly own multiple initiatives, work independently with stakeholders, translate business needs into technical requirements, and effectively partner with engineering and GCC teams.

Job Description

We are seeking an experienced Product / Program Manager to lead strategic initiatives across CRM, business systems, and digital platforms. This role will partner with business stakeholders, product teams, and engineering teams to define requirements, prioritize roadmaps, and drive successful delivery of business outcomes.

Responsibilities include managing multiple projects simultaneously, gathering and documenting business requirements, translating needs into user stories and functional requirements, facilitating Agile ceremonies, developing project documentation, and driving alignment across cross-functional teams. The ideal candidate will successfully manage scope, timelines, risks, and priorities while ensuring delivery of high-impact business solutions.

Job Requirements

5%2B years of Product Management, Program Management, Business Systems, or related experience

Strong experience with Salesforce CRM and associated business processes

Experience gathering business requirements and translating them into actionable solutions

Proven success leading cross-functional initiatives within Agile environments

Strong stakeholder management, communication, and leadership skills

Experience creating PRDs, BRDs, user stories, process flows, and project documentation

Proficiency with Jira, Confluence, and Agile project management tools

Ability to manage multiple projects and competing priorities

Strong analytical, organizational, and problem-solving skills

Preferred Qualifications

Experience with AdTech, MarTech, CRM, or customer engagement platforms

Familiarity with Order Management Systems (OMS)

Experience supporting advertising, campaign management, media, or audience platforms

Knowledge of Salesforce integrations, workflows, and platform capabilities

Experience working in fast-paced, highly collaborative environments

SUBMISSION REQUIREMENTS:

Need Genuine LinkedIn- NO RECENT OR MULTIPLE LINKEDIN

UPDATED LINKEDIN PROFILE PICTURE REQUIRED

Must have Visa Copy with the submission

Must have full educational details with University Name and year of completion in resume.

WITHOUT ABOVE MENTIONED PREREQUISITE RESUME WILL BE DEEMED AS FAKE.

Required skills

  • Salesforce
  • CRM