Technical Product/Program Manager
Civilsoft Technologies
- Pleasanton, California, US
- On-site
- Full-time
- Posted October 13, 2026
About this role
Technical Product/ Program Manager
Location: Preference Pleasanton CA (hybrid, 3x a week onsite)locals
Visa: USC, GC, GC EADonly
Job Description:
Day-to-Day Responsibilities
Damir estimated the role will be split:
60-70% Initiative Leadership
The candidate will:
Manage 2-3 major initiatives simultaneously.
Work with business stakeholders.
Understand business problems.
Define scope.
Conduct stakeholder interviews.
Build requirements.
Create functional and technical documentation.
Translate requirements for engineering teams.
Drive long-term projects forward.
Documentation Expectations
The individual may create:
PRDs
BRDs
Jira-based requirements
Functional specifications
Technical specifications
The person will be expected to operate independently in these areas.
30-40% Operational Support
The remaining focus will be:
Supporting existing Salesforce operations.
Managing platform-related issues.
Reviewing tickets.
Coordinating minor enhancements.
Maintaining ongoing platform health.
Manager described this as "keep the lights on" work alongside strategic initiatives.
Technical Expectations
Manager indicated:
A somewhat technical candidate is preferred.
Someone with approximately 6-7%2B years of experience should possess enough technical understanding.
The candidate should be able to collaborate effectively with engineering teams and GCC resources.
They do not need to be a developer, but technical fluency is important.
Program Status & Current Workload
Manager explained:
The team is actively executing work.
Nothing is waiting for the new hire before starting.
The organization has more projects than available staff.
The new person must ramp up quickly.
Existing team members will help support onboarding.
The role is primarily intended to distribute workload and increase capacity.
Must-Haves
Salesforce CRM experience
Program management
Product management
Requirements gathering
Stakeholder management
PRD/BRD creation
Jira experience
Ability to lead initiatives independently
Strong communication
AdTech
OMS
DSP platforms
Placement.io
Video advertising ecosystem
Previous Albertsons experience
Someone who can quickly own multiple initiatives, work independently with stakeholders, translate business needs into technical requirements, and effectively partner with engineering and GCC teams.
Job Description
We are seeking an experienced Product / Program Manager to lead strategic initiatives across CRM, business systems, and digital platforms. This role will partner with business stakeholders, product teams, and engineering teams to define requirements, prioritize roadmaps, and drive successful delivery of business outcomes.
Responsibilities include managing multiple projects simultaneously, gathering and documenting business requirements, translating needs into user stories and functional requirements, facilitating Agile ceremonies, developing project documentation, and driving alignment across cross-functional teams. The ideal candidate will successfully manage scope, timelines, risks, and priorities while ensuring delivery of high-impact business solutions.
Job Requirements
5%2B years of Product Management, Program Management, Business Systems, or related experience
Strong experience with Salesforce CRM and associated business processes
Experience gathering business requirements and translating them into actionable solutions
Proven success leading cross-functional initiatives within Agile environments
Strong stakeholder management, communication, and leadership skills
Experience creating PRDs, BRDs, user stories, process flows, and project documentation
Proficiency with Jira, Confluence, and Agile project management tools
Ability to manage multiple projects and competing priorities
Strong analytical, organizational, and problem-solving skills
Preferred Qualifications
Experience with AdTech, MarTech, CRM, or customer engagement platforms
Familiarity with Order Management Systems (OMS)
Experience supporting advertising, campaign management, media, or audience platforms
Knowledge of Salesforce integrations, workflows, and platform capabilities
Experience working in fast-paced, highly collaborative environments
SUBMISSION REQUIREMENTS:
Need Genuine LinkedIn- NO RECENT OR MULTIPLE LINKEDIN
UPDATED LINKEDIN PROFILE PICTURE REQUIRED
Must have Visa Copy with the submission
Must have full educational details with University Name and year of completion in resume.
WITHOUT ABOVE MENTIONED PREREQUISITE RESUME WILL BE DEEMED AS FAKE.
Required skills
- Salesforce
- CRM