Program Support Assistant

About this role

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/13/2026. You may qualify based on your experience as described below: Specialized Experience: GS-06: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Demonstrates the ability to apply administrative and fiscal procedures; collect, track, and maintain program data; assist with processing authorizations, payments, referrals, or similar administrative actions; utilize automated databases, electronic records systems, and office automation software; coordinate actions with internal and external stakeholders; apply established policies, regulations, and procedures to assigned work; prepare reports, correspondence, and other administrative documents; and provide administrative support in a healthcare, customer service, or program environment while exercising sound judgment in completing assignments and resolving routine issues under general supervision. Based on the Statement of Differences, the GS-06 serves as a developmental level where technical knowledge and skills are gained through training and experience in preparation for independent performance at the GS-07 level. Specialized Experience: GS-07: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: applying administrative and fiscal procedures; collecting, analyzing, and maintaining program data; processing authorizations and payments; utilizing automated databases and healthcare information systems; coordinating actions with internal and external stakeholders; interpreting applicable policies and regulations; preparing reports and correspondence; and providing comprehensive administrative support in a fast-paced healthcare setting. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Required skills

• Customer Service
• Administrative Support
• Scheduling
• Records Management