Quality Assurance Automation Engineer

About this role

A globally leading consumer device company based in Sunnyvale, CA is seeking a highly motivated and experienced Test Automation Engineer to join their Validation and Tools team.

API Integration Specialist
• Support customer (partner) queries and concerns with regard to Security Solution implementation
• Provide support and standards for in-geo integration solutions engineers
• Respond to support escalations from partners and in-region teams so that resolution is achieved as per defined SLAs
• Monitor customer issue trackers and prioritize tickets with engineering teams (be a customer advocate to internal cross functional teams)
• Manage the device security lab in Cupertino, including setting up of test environments, onboarding devices into the test environments, OS configuration and test execution
• Develop standardized testing process documentation and testing coverage model spanning all related engineering teams

Responsibilities :
• Partner with regional solution engineers, sales leadership and field teams to gather and understand partner specific nuances, supply chain and implementation differences.
• Validating Guardian features including API calls, Server changes and new features in the UAT environment ensuring product meets requirements
• Develop detailed test plans for the different functions and scenarios
• Execute tests as per plans to validate new requirements and regression scenarios
• Develop automation for regression testing

Basic Qualifications
• Experience in API integration, software testing, technical support, or a related engineering role.
• Understanding of REST APIs, HTTP requests and responses, and client-server communication.
• Experience with API testing, functional testing, and regression testing.
• Familiarity with User Acceptance Testing (UAT) environments and test execution.
• Ability to troubleshoot technical issues and coordinate resolution with engineering teams.
• Experience creating test plans, test cases, and technical documentation.
• Strong communication and collaboration skills to work with partners and cross-functional teams.
• Ability to manage multiple support tickets, prioritize issues, and meet defined SLAs.

Type: Contract (W2)

Duration: 12 months with extension

Work Location: Cupertino, CA (Onsite)

Pay range: $60.00 - $72.00 ph (DOE)

Required skills

• REST APIs