Customer Service Representative (Call Center)
City of Fort Lauderdale
- Fort Lauderdale, Florida
- Full-time
- $42,557 - $65,979
- Posted October 28, 2026
About this role
POSITION SUMMARY The Community Services Department at the City of Fort Lauderdale seeks a Customer Service Representative for the Customer Support Center. This position answers inbound telephone calls responding to customer complaints and inquiries and assists or forwards calls to appropriate parties. They also perform a wide variety of basic customer services and clerical tasks in support of the City of Fort Lauderdale. In accordance with Article 24 of the Collective Bargaining Agreement betwe…
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Required skills
- Customer Service
- Call Center Operations